Customer Comments

21/05/13 - Clare Dont "Just so happy with my tunic from you, beautifully packaged and so soft. Thankyou, thankyou."

07/02/13 - Lynn Grantham "Hi, just wanted to say how much I love your products. You have too many lovely things!!! Can you get the superfine cashmere wrap in a pale peach shade at all? Best regards, Lynn"

Thank you for your comments, we can certainly look into adding this shade - it would be a nice addition for Summer.

05/02/13 - Caroline Deaville "Firstly I would just like to say thank you for all the wonderful products you have sent so far, really beautiful. Secondly I just wanted to know if you will be restocking the sea mist sequin shawl? Thanks again for your great service."
31/01/13 - Joanna Crisp "More dresses please, I love your stuff."
29/01/13 - Jackie Garness "Big thank you - superfine cashmere poncho arrived earlier and it's just beautiful. I can see it becoming a favourite for years to come."
28/01/13 - Marie Lycett "I must say, I am impressed by your service and the quality of your jumpers. I will definitely be purchasing from you again and am really glad I found your company. I have been looking for thin cashmere jumpers for about 6 months!"
24/01/13 - Jo Johnson "Thank you for calling me back so quickly. My beautiful travel wrap arrived as promised yesterday and weather permitting it will be travelling to Barcelona with me tomorrow morning and I'm very thankful that it will be keeping me warm!"
22/01/13 - Fiona Stuart "I received both items on my order and am very happy so thank you! The V neck is a great shape and I might order another colour. Well done with the design. I still wear and love V necks I bought from you years ago at The Harbour Club."
14/01/13 - Anne Andrieux "I am not sure you remember me but I have now got 14 of your marvellous wraps and 4 of my friends have become addicted as well as my dad! Anyway many thanks for this and your new extended range is lovely. Cheers and thanks again!"
08/01/13 - Kim "Quick email to say that the scarf arrived today. It's absolutely fabulous...perfect colour...I love it! Thanks so much for sorting it all out, and so quickly too!"
22/11/12 - Valentina "I received the parcel today and everything is fantastic, I am super-pleased as the last time!"
15/11/12 - Sasha Watkins "Not only are your products great (the cashmere stays lovely for a long time), your website is easy to navigate and your customer service was excellent. Thanks for getting back to me promptly when I sent in a query. I will definitely be recommending your products to my friends."

05/11/12 - Emma Lee "I absolutely adore your products. I have a poncho, jumper and recently bought a gorgeous scarf from the Spirit of Christmas Fair.

I have to say though the service I had at the fair was awful and if I didn't like your products so much I would have loved to have walked away without a purchase. It's a shame because its put me off a little. I have my own beauty business and believe service is exceptionally important. "

Thanks so much for getting in touch. I totally agree that service is really important - especially when you are being served face-to-face. We always aim for a friendly and helpful approach to customers, even at busy times, and if that has not been your experience I do apologise.

04/11/12 - Liz Warburton "I bought a cashmere jumper from you years ago and I can't believe how lovely it still looks. It has washed beautifully and hasn't pilled at all. So much better than anything on the high street."
01/11/12 - Kate "Love love love my stars pashmina."
22/10/12 - Beatrice Martin "Bought two dresses about three years ago. Still perfect. Very difficult to buy luxury products in Belfast so online service invaluable."
22/10/12 - Helen Evans "At the moment you seem to be producing original items that aren't the normal run of the mill - just what I am looking for!"

22/10/12 - Julie Drage "Thought the fine cashmere was fab and hard to find elsewhere. Received the hoody with zip which was nice but quality of zip appeared to be cheap."

Thank you for the feedback - we will update our zips next season to match the quality of the cashmere.

06/10/12 - Gail Berry "My crew neck patch feels like the best piece of cashmere to own, it works as a basic but feels dressed up."
06/10/12 - Sarah Lawson "Products look beautiful."
04/10/12 - Lisa "Excellent quality was really pleased with recent orders."
03/10/12 - Mady "The mink travel wrap arrived and is absolutely delicious."
03/10/12 - Louisa Symington-Mills "Beautiful products."
02/10/12 - Sally Mitton "I love my Willow Cashmere wrap more than any other - it is of the highest quality and better than anything else I have bought."
02/10/12 - Emily Barry "Fantastic colours."
16/09/12 - Helen Haughton "Your colours are fabulous and the wrap I bought from you is just gorgeous and absolutely lovely quality. I am impressed."
13/09/12 - Clair Delve "I have had my grey marl wrap for many years and it is fantastic. The best thing I have in my wardrobe."

11/09/12 - Katy Harrison - "I'd just like to say thanks to Sarah and the team at Willow Cashmere for my beautiful items and the wonderful personal approach to customer services I've received.

Firstly I purchased the V neck poncho which I've received so many compliments about it now goes everywhere with me. It's so versatile in style and shape it's now a wardrobe staple and must have.

I then checked the new seasons stock to find the new star scarf listed, which I ordered immediately and received last week. The scarf is adorably soft and the seamist shade I ordered is not only true to colour, but better in the flesh. I'm almost looking forward to the cooler weather to start wearing it daily.

The products are made to such a high standard they ooze quality and are so soft and tactile that you just want to snuggle into them and not take them off....I'm complimented where ever i go wearing them and would highly recommend the products. Truly sublime!"

05/09/12 - Andrea Corcuera - "Just a small note to say thank you so much! I received my wrap last Friday and am just so happy with it! It is just the right weight, thickness, size and softness. Am pregnant and am wearing it as a little extra something for chilly evenings and will certainly continue to wear it as a scarf later in the year. Can't wait for Xmas to order some lovely gifts! Thank you for making such splendid quality available for such a reasonable price".
20/07/12 - Alison Falconer - "I recently purchased the chunky drape cardigan. I love it. It is incredibly soft and warm, and looks so much better on (not shown on a modal). I can also pull up the long drapes and wear it as a scarf (whilst still being worn as a cardigan). The delivery was very quick to Australia - only 7 days! The packaging was just a thin plastic bag, and I would prefer a padded bag or a 'tough bag' to ensure a safe delivery. I am looking forward to more of your stock becoming available. And will definitely be buying from you again. Great customer service also".
08/01/12 - Jenny Lemon - "I just wanted to let you know what a first class service you give. I ordered one day and it was delivered the next. And I absolutely love it ! I will definitely be coming back to you in the future. Many thanks".
09/01/12 - Kate Kong - "Your cashmere is the softest I have found".
08/01/12 - Jenny Lemon - "I just wanted to let you know what a first class service you give. I ordered one day and it was delivered the next. And I absolutely love it ! I will definitely be coming back to you in the future. Many thanks".
07/01/12 - Simone - "I have a wrap and scarf and I did have a hoody but I have not been able to find it this season. I have been so upset! I love all the things I have from you. If I could afford to buy the whole range I would. I have also dealt with customer service, although I don't remember why, I just remember it was easy. I would and do recommend you to my friends".
10/12/11 - Ali Hepburn - "Love the entire range and beautiful colours".
08/12/11 - Fran Gaicomini - "I think they are all great and the selection of colours is brilliant. I have only good things to say about Willow . I love all my pieces".
08/12/11 - Sarah Pank - "I bought a beautiful blue and grey striped scarf - I love it! At the Spirit of Christmas show I spoke to a delightful lady who entered my reqest for the same item in 'pale pink and cream' colourway.......I would definitely buy one if you have them made!".
08/12/11 - Amanda Ferrer - "Great to know that there are sensibly priced quality products on your site".
08/12/11 - Lydia Wagenmann - "Love them!".
07/12/11 - Tessa Rentoul - "All good. Keep expanding your range and don't do the boring designs of Brora".
06/12/11 - Josie Thomas - "I love the quality and design of your scarfs - particular the sparkly wraps as they can be worn in the winter to brighten up a black coat and used in the summer in the cool evenings".
06/12/11 - Setta Leefield - "Fantastic cashmere - nothing more to say!".
05/12/11 - Annabel Pointon - "Beautiful fabric, lush warm and gorgeous quality. Would love to see a few more jewel colours: blues and greens".
05/12/11 - Emma Points - "My mother buys a lot from here and told me about the great quality of your Cashmere".
02/12/11 - Kate Bridges - "Just lovely".
01/12/11 - Annie Paul - "I have been so delighted by all my purchases from you and the way in which they are so beautifully presented. Perhaps some information about how to care for items would be helpful".
01/12/11 - Peggy O'Sheel - "Absolutely beautiful. Love the colours".
01/12/11 - Nicky Newstead - "Love the quality".
01/12/11 - Jessica Gray - "I ruined my first Willow Superfine Wrap by washing by mistake! So I was thrilled to find the website and be able to order it again. Love the quality".
30/11/11 - Sarah Rees - "Like the fact that you do jumpers in a longer length to sit below the hips. I've bought and had to send back from other cashmere sites as the length isn't generous enough and therefore looks unflattering with jeans".
29/11/11 - Ms Adebimpe Shonekan - "I love what I have seen, the price point is very reasonable".
29/11/11 - Sue Incles - "Normally buy from Brora but am very tempted to try Willow too".
29/11/11 - Tamsin Ashworth - "Gorgeous"!
28/11/11 - Mel Richardson - "Look luxurious - good range of colours".
28/11/11 - Corrine Burgess - "Have bought a scarf, long cardigan and tunic. Love them all"!
28/11/11 - Patty Hemingway - "Lovely - keep updating the range so there are new items each time I log in".
28/11/11 - Joanna Robins - "Very good value in comparison with other cashmere".
27/11/11 - Teresa Smith - "Your products are beautiful".
27/11/11 - Sarah Coups - "Great colours and prices."
27/11/11 - Candy Granger - "I found the website very good, easy to find what you wanted to look at."
27/11/11 - Tracey Waples - "Looks great - am looking forward to trying it. Have just visited Presents Galore at Newmarket and Country Living and didn't see you there but plenty of other cashmere retailers which didn't look quite as appealing".
26/11/11 - Hannah - "Lovely colours and good prices".
20/11/11 - Penelope Berkett - "I have been very happy with my previous purchases".
19/11/11 - Karina Ramnarain - "The range of products is good and modern. Sometimes cashmere products can be a bit old fashioned, but this is not the case with Willow Cashmere".
08/11/11 - Nicola Heaton - "I bought a wrap a couple of years ago and I love it. Great as a scarf or for curling up in at home. I also used it to wrap my baby in".
08/11/11 - Mrs L Grantham - "Looking forward to wearing my scarf :) Thank you for being part of creating such beautiful looking items".
31/10/11 - Sue Setterfield - "Really good quality and range of colours. I bought a scarf from the Spirit of Christmas Fair - seeing the products made all the difference but will now be happy to buy online".
30/10/11 - Kaye - "Love the colours and styles".
28/10/11 - Karen Tarn - "User friendly site, established, good designs".
21/10/11 - Ovey Neil - "I have only shopped here once before, but I was very pleased with the quality, service and value for money".
21/10/11 - Veronica Cooke - "Very good quality cashmere. But most importantly, it is manufactured in a sustainable way. I bought a cashmere wrap a few years ago and still looks beautiful".
19/10/11 - Kaye - "Lovely range of modern pieces".
19/10/11 - Grainne Heyman - "The products look lovely and luxurious".
12/10/11 - Sian Withey - "I bought a baby blue cashmere scarf and it is GORGEOUS"!
11/10/11 - Mrs L Grantham - "I love your cashmere, far superior to other cashmere available online and it's fairly priced".